Quick answers to your car rental questions in Hammamet
To rent a vehicle from Location Voiture Hammamet, you must be at least 21 years old and have held a valid driver's license for at least one year. For some premium vehicle categories, the minimum age is 25 years.
No, a valid national driver's license is sufficient for EU citizens and many other countries. You simply need to present the original license when picking up the vehicle. Copies or loss certificates are not accepted.
You must present a valid ID (identity card or passport), your original valid driver's license, and a credit card in the main driver's name for the deposit.
You can book directly through our website, by phone, or by email. We will send you a confirmation email with all the details of your booking. We recommend keeping this confirmation and presenting it when picking up the vehicle.
Payment is made when picking up the vehicle. We accept payments by credit card, cash (euros, Tunisian dinars, dollars), and bank transfer. Please inform us when booking if paying in cash.
Yes, you can modify or cancel your booking by phone or email. Cancellation terms depend on the notice period. Contact us to learn about the terms applicable to your reservation.
Yes, a deposit will be charged to your credit card when picking up the vehicle. The amount varies depending on the vehicle type. The deposit is released once the vehicle is returned in good condition, typically within 7 to 14 business days.
Yes, you can add one or more additional drivers. Each driver must meet the same age and license requirements as the main driver. Adding an additional driver may incur extra fees.
Yes, all our rental contracts include unlimited mileage. You can drive as many kilometers as desired within Tunisia without additional costs.
Yes, you can travel freely anywhere in Tunisia. However, leaving Tunisian territory is not permitted. The vehicle must remain within the country's borders.
No, fuel is not included. The vehicle is delivered with a quarter tank and you must return it with the same amount. If returned with less fuel, a fee of 20 dinars will be charged.
Yes, we offer free delivery throughout the Hammamet area (hotels, residences, airport). For deliveries outside this area, additional fees may apply depending on the distance.
No problem! If you provide your flight information when booking, we track your arrival and wait for you at no extra cost, regardless of the time. This service is available 24/7.
Yes, you can return the vehicle at a different location. A one-way fee may apply depending on the distance. For rentals of 7 days or more, this service may be offered free of charge.
A grace period of one hour is granted. After 6 hours of delay, an additional rental day will be charged. If you wish to extend your rental, please contact us in advance to avoid additional fees and ensure insurance coverage.
The base price includes mandatory liability insurance that covers bodily injury and property damage caused to others. We also offer additional insurance options to reduce or eliminate your deductible.
The deductible is the amount you remain responsible for in case of damage to the vehicle. For example, if the deductible is 500 dinars and repairs cost 1000 dinars, you only pay 500 dinars - the rest is covered by insurance.
In case of an accident, immediately contact the police to file a report and call us at the emergency number provided during pickup. In case of a breakdown, call us directly and we will respond quickly with a solution (vehicle replacement or roadside assistance).
In case of theft, you must immediately file a police report and contact us. With standard insurance, a specific theft deductible applies. We offer insurance options that can reduce this deductible.
Yes, we provide child seats and booster seats free of charge. Please inform us when booking to ensure availability.
Yes, we offer GPS rental for a daily fee. However, most of our clients use their smartphones with apps like Google Maps or Waze, which work very well in Tunisia.
Yes, we offer private transfer services to and from Tunis, Enfidha, and Monastir airports. Our professional drivers will meet you with a sign bearing your name and take you directly to your destination.
Yes, we issue detailed invoices for businesses and professionals. Please provide your company details and VAT number when booking, and the invoice will be handed over upon vehicle return or sent by email.
Have a question that wasn't answered here? Contact us directly through our form, by phone, or by email. Our team will be happy to help you.
📞 +216 20300580
✉️ contact@locationvoiturehammamet.com
